I do everything with the vision of giving our customers a better experience, all with love and care.

Sreemoyee Roy, Technology Engineer 

I started my journey with WTW two years ago, and it has been wonderful. My work is not “just a profession” for me. I love my job, and it gives me a sense of accomplishment when I realize that what I do affects one of the most important aspects of life, that is, the healthcare and wealth of our clients.

My daily responsibilities vary and involve writing code, primarily for our healthcare investment management platform. The functionalities we develop have an impact on how a participant logs into the system to file a claim or perform other activities. Being a member of the core technology team, I get enormous exposure to participant-facing services and interfaces, such as our web portal and the mobile app. I was part of the recent redesign of the portal and mobile app, which improved the participant experience with an informative dashboard and faster claim processing.

As I said, I love my job; there are new and interesting challenges every day. I am very thankful to have a supportive and collaborative manager and team surrounding me. Since joining WTW, I’ve gone to bed every night with a sense of accomplishment and something new that I’ve learned, which drives my motivation to see what the next day brings. I do everything with the vision of giving our customers a better experience, all with love and care.

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