Leigh Ann Wrona, Benefits Accounts Manager 

In my role, I focus on operational effectiveness for our healthcare spending accounts. I ensure that our business processes are evaluated for efficiency, we implement opportunities for improvement, and we have appropriate documentation so that our colleagues can understand our business. I am a very efficient person in my day-to-day life, so my personality naturally lends itself to the work I complete.   

I’m also an end user of our products, so I’m intimately familiar with what it’s like for our participants to interact with our accounts and services. I personally have a dependent care FSA for childcare, a limited purpose FSA and an HSA.

Prior to this role, I worked in Human Resources for 10 years. That experience gave me a unique perspective and has allowed me to understand the employer’s needs of being on the front-line meeting employees’ needs. It also showed me the importance of benefits working the way they are meant to when they are needed.