Amanuel Assefa, Technology Consultant

I am lucky to have a job where I can help millions of participants access their health benefits, thanks to my parents who engrained in me to help others. It’s what motivates me and why I strive for excellence in everything I do.

I’ve been with WTW for 20 years and helped develop BenefitConnect, our employee benefits platform for participants. I've also helped on the client side with implementations, which has given me perspective and insight into how things work for employers. I know getting enrollment information accurately and quickly to carriers and vendors is important for our clients and for participants so they can get access to their benefits. Right now, I’m spending my time, besides my client responsibilities, on system performance and developing web APIs. The thought of something that might take days happening in hours — and the impact that has on participants getting access to healthcare more quickly — that really excites me.